By- Gopal Singh

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Gopal Singh


Internet ethics and soft skills


Internet Ethics and soft skills

Today, internet in may respects is the most powerful media which has helped people all over the world to connect to each other. It has brought a revolution in social communication,working style of organizations and people,flow of information, business transaction, data transmission, education and what not!

What are ethics?

Ethics is a set of moral principles that govern the behaviour of a group or individual. An ethical behaviour means the rightful behaviour for doing anything. It is to judge that is my action right or wrong for myself, for any other person or for society at large.

For example, of you do not copy an assignment,project or an article from your friend’scomputer without his permission,it is ethical behaviour. Similarly,even if you come to know your friend’s email password and you don’ttry to open his email account and peep into his mails,it is ethical behaviour.

Ethics may be further classified into following types:

Computer Ethics- Computer ethics is set of moral principles that individuals should follow while using a computer. They are given in the form of Commandments, which are as follows:

You should not use a computer to harm other people.

You should not interfere with other people’s computer work.

You should not use a computer to steal.

You should not appropriate other people’s intellectual output.

Internet Ethics- Internet ethics means acceptable behaviour for using online resources on internet. We should be honest, respect others privacy, intellectual property on the internet

Right to privacy

Intellectual property right



Email ethics-Email ethics means acceptable behaviour while using email to communicate with people. The ethics that one is expected to follow are:

Don’t email or chat with strangers- internet must be used for communication with family and friends. Avoid chatting with strangers and forwarding emails from strangers

Don’t pretend to be someone else- we must not use email to fool others by pretending to be someone else. Hiding our own identity to fool others by pretending to be someone else. Hiding our own identity to fool others in the internet world is a crime and may also be a risk to others

Don’t send Menacing emails- no electronic mail may be sent that is abusive or threatens the safety of a person.

Avoid bad language-we must not use rude or bad language while using emails,chatting, blogging and social networking.

Technology Etiquettes

The mannerism or concern that one should show towards other when communicating over the internet or social networks or devices is called as Etiquettes technology.

These etiquettes should be followed while accessing internet,sending mails or putting posts or tweet on social networking sites. We should always remember that though we are using a device or technology for communication but we dealing with humans.


Netiquette is network etiquette,the do’s and don’t of online communication l. Netiquette covers both common courtesy online and the rules of good manners that s user would follow in reality applied to the internet.

• Remember the human: electronic communication lacks the facial expression,gestures and tone of voice to convey your meaning. So, use such words which should not hurt the recipient.

• Adhere to the same standards of behaviour online: one should keep the same ideal behaviour online as is expected in real life.

• Know where you are in cyberspace: netiquette varies from domain to domain. What’s perfectly acceptable in one area may be dreadfully rude in another. For example,in most TV discussion groups, passing on idle gossip is perfectly permissible but throwing around unsubstantiated rumours in a journalist’s mailing list may put one in trouble.

• Respect other people’s time and bandwidth: bandwidth is the information carrying capacity of the wires and channels that connect everyone in cyberspac. There’s limit to the amount of data that any piece of writing can carry at any given moment.

• Make yourself look good online: on the net, you are judged by the quality of your writing. So, even if you are not good looking,people will choose to communicate online with you if they enjoy your written expression.

• Respect other people’s privacy: Do not snoop into other’s online correspondence or data in their absence.

• Help keep flame wars under control: ‘Flaming’ means to attack someone verbally online.

• Don’t abuse your power: knowing more than others,or having more power than they do,does not give you the right to take advantage of them. For example,system administrators should never read private email.

Email etiquette

The email etiquette are not the rules that if not followed will fail the email,rather they are guidelines that help avoid mistakes and misunderstanding. These core rules of email etiquette help us communicate better via email.

• Do not write email messages in capital letters.

• Keep message short and be brief and clear.

• Take care with abbreviations and emotions.

• Do not use email to send confidential information.

• Avoid using urgent and important.

Soft skills in work environment

Soft skills,includes interpersonal communication and conflict resolutions. Soft skills are becoming increasingly important in the workplaces.Soft skills are important because people value EQ’emotional quotient’ over IQ ‘intelligence quotient’.

The technical traits and interpersonal skills that characterize a person’s relationship with other people at a workplace are termed as soft skills.

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